Privacy Policy
This policy explains what Renoflow collects, how we use it, and the choices you have. We try to collect only what we need to run the service.
1. What we collect
- Account information — your name and email when you sign up.
- The content you give us — the emails, texts, documents, and project details you forward, paste, or enter so Renoflow can build your budget, schedule, and approval log. This may include third-party contact details (e.g. a contractor’s name and phone) that you choose to share.
- Usage data — basic, privacy-respecting logs needed to keep the service reliable and secure.
2. How we use it
- To provide the service — read your messages and produce your records.
- To run automated and AI extraction on the content you submit, so we can turn it into structured budget, schedule, and approval items.
- To secure, maintain, and improve the product.
We do not sell your personal information.
3. Service providers (subprocessors)
We rely on a small set of vendors to operate. The content you submit may be processed by:
- Supabase — database, authentication, and storage.
- Anthropic (Claude API) — to read messages and generate drafts, when AI extraction is enabled.
- Twilio — to receive the SMS and email messages you forward and to send you texts and digests.
- Google (Gmail and Google Calendar) — when you connect a Google account, we read the emails and calendar events you authorize so Renoflow can build your records and keep your schedule in sync.
- Vercel — application hosting.
We share content with these providers only to the extent needed to run the service.
4. Security
Data is transmitted over encrypted connections and stored with per-account row-level access controls, so one account cannot read another’s data. No system is perfectly secure, but we work to protect your information and limit access to it.
5. Retention & your rights
We keep your data while your account is active. You can request a copy of your data or its deletion at any time. We will delete your content after you close your account, except where we must retain limited records to comply with law.
6. Children
Renoflow is not directed to children under 16.
7. Changes
We may update this policy; material changes will be communicated through the product or by email.
8. Contact
Privacy questions or data requests: privacy@renoflow.app. See also our Terms of Service.